Frequently Asked Questions

Insurance​

Insurance coverage may be available for Counseling services. Insurance coverage is not available for Balanced Living Consultations or workshops.

 

Currently, I'm in-network for Aetna insurance. If you have a different insurance, services may be covered in part by your health insurance for an “out-of-network” provider. Many of my clients find ways to access their “out-of-network” benefits and Health Spending Accounts (HSAs), Flexible Spending Accounts (FSA), or Health Reimbursement Accounts (HRA) to cover the costs of their therapy. I recommend that you check with your insurance company to determine possible reimbursement prior to scheduling an appointment. Receipts will be provided for out-of-network reimbursement by request. 

It is important for my clients to be knowledgeable about the insurance claim process for their services. I understand that navigating through insurance claims can be difficult so I have listed some questions you may want to ask your insurance company:

  • Do I have mental health benefits?

  • What is my deductible and has it been met?

  • How many sessions per calendar year does my plan cover?

  • How much does my plan cover for an out-of-network provider?

  • What is the coverage amount per therapy session?

  • Do I have a copay for each session?

  • Is prior approval required from my primary care physician?

​Hours and Location

Office hours are Wednesday and Thursday from 9:30am to 6pm and Saturdays from 9:00-1:00pm. Please call for available times as openings change. I'm also happy to provide written excuses for school or work if requested.

 

My office is located in The Commons on Silverside Road. Once you enter the complex turn left and drive all the way around to the back. There is plenty of parking and we have a beautiful waiting room with wi-fi if you happen to come early.  

3526 Silverside Road, Suite 36

Wilmington, DE 19810

Cancellation Policy

Please provide 24 hours notice for cancellations to avoid paying for the missed session. 

Erin McCloskey provides confidential, client-focused counseling, coaching and therapy services specializing in areas that include, but are not limited to: Women’s Health, Chronic Stress, Life Transitions, Low Motivation, Anxiety, Depression, Relationships, Self Esteem, Spirituality, and Maternal Mental Health including issues in Pregnancy, Prenatal Anxiety, and Postpartum Depression.

Serving: Wilmington, Hockessin, Newark and Greenville, DE as well as Media, Garnet Valley, and Chadds Ford, PA, and their surrounding communities.

Erin McCloskey, M.Ed., LPCMH

3526 Silverside Road, Suite 36

Wilmington, DE 19810

(302)830-3233

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